At SnapSack we want you to be delighted every time you shop with us so we've made our returns policy simple. If for any reason you are unhappy with your purchase, please return it to us in its original condition and packaging within 14 days and we will refund you in full. Please also include a note letting us know the reason for your return and mail to:
Orchard Post Office
PO Box 937
We will not count the shipping time in the 14 days - it must be postmarked within 14 days of receipt. Please ensure all items are packaged securely and sufficiently to withstand delivery. We will unfortunately be unable to refund you if the items are damaged. We recommend that you use insured registered delivery and keep the receipt. We cannot accept liability for goods lost or damaged in transit. Unless the item is faulty, it is returned at your own cost. This does not affect your statutory rights.
Please take care to fully inspect your items to ensure you are happy with them before disposing of packaging as failure to do so may result in us being unable to refund you.